In every organization, a large share of knowledge lives inside files: HR policies, technical procedures, meeting minutes, contracts. And a large share of time goes into finding it again.
“What was the out-of-town per-diem cap?” — instead of digging through ten PDFs, ask Dorna and get the answer grounded in the policy's own text.
How does a knowledge base work? Upload your files; Dorna processes the content and makes it searchable. From then on, attach that base to any conversation and ask away. Answers cite your documents' content, not the model's general knowledge.
Real uses:
- HR: instant answers to personnel questions from the policies themselves
- Legal: finding clauses and obligations across many contracts
- Support: product knowledge in one place — for you and for the site widget
- Management: summarizing and comparing periodic reports
And for working together: a knowledge base can be shared with colleagues under access control — read or edit: build once, and everyone answers from the same authoritative copy.
See the guide to building your first knowledge base in the docs.