Support: the site widget instead of an answering shift
Startup solution
A five-person team with a full department's output
In a startup everyone wears three hats. Dorna takes the repetitive ones: site answering, content drafts, documentation, report summaries — so the team stays on the product.
See pricingCover the missing roles
Content: posts, e-mails and page copy in one voice
Knowledge: internal docs that don't leave when people do
Analysis: reports summarized and synthesized in minutes
Why Dorna fits a startup
One platform instead of several subscriptions. Chat, agents, knowledge bases and the site widget in one account — knowledge you give one reaches the others, and administration lives in one place. Pricing is monthly and stated; start on the free plan, upgrades are instant and prorated, and if the road turns, downgrades apply next cycle.
Company memory from day one. Write decisions, technical docs and processes into a knowledge base and share it with co-founders and colleagues under access control. The new hire asks and gets answers from day one; and the company's knowledge never walks out the door.
And your storefront: the Dorna widget on your product site answers visitors' questions on the spot — live within the first week.
When you've grown and the enterprise requirements arrive, the road continues: a dedicated deployment with its own domain and administration.
Your first week with Dorna
Day one
create a free account and try a few real tasks — a summary, a draft, an analysis.
Days two to four
put your docs and product description into a knowledge base; test the answers against reality.
Day five
put the widget on your site with that same knowledge and watch the first real conversations in the Studio.
Frequent cost questions
How is pricing structured and how do I pay?
Plans are monthly; payment is made with Iranian bank cards through domestic payment gateways. Current plan prices are always shown live on the pricing page.
Do you issue invoices?
Yes — every payment produces a receipt and a PDF invoice, downloadable from your account's billing section. Register your company's legal details once and they appear on all invoices.
What is the monthly quota, and what if it runs out?
Each plan includes a monthly usage quota that renews at the start of every cycle. You can always see your usage in your account; if it runs out mid-cycle, upgrade instantly or wait for the next cycle.
Can I upgrade or downgrade mid-cycle?
Yes — upgrades apply immediately with a prorated difference for the remaining days; downgrades take effect at the start of the next cycle.
What is the refund policy?
If you hit a problem in the first days after purchase that support cannot resolve, submit a refund request via the contact form; it will be reviewed and processed per the Terms of Service.
I have a discount code — where do I enter it?
Enter it at the payment step when buying or renewing a plan and the amount updates before you pay. Each code has its own terms (validity window, eligible plans); if it's refused, the message right there explains why.
Transparent pricing
Sample view — final prices are read live from the billing service.
Free
Free
Basic
1,400,000
Toman per month
Choose plan Plus
2,600,000
Toman per month
Choose plan Pro
5,800,000
Toman per month
Choose plan A dedicated deployment for your organization
Your own Dorna instance with a separate domain, quota and administration — for organizations that want full control.
Start free; let it grow with you
The free account stays free — upgrading, when it's time, is one click.
See pricing