How is pricing structured and how do I pay?
Plans are monthly; payment is made with Iranian bank cards through domestic payment gateways. Current plan prices are always shown live on the pricing page.
Do you issue invoices?
Yes — every payment produces a receipt and a PDF invoice, downloadable from your account's billing section. Register your company's legal details once and they appear on all invoices.
What is the monthly quota, and what if it runs out?
Each plan includes a monthly usage quota that renews at the start of every cycle. You can always see your usage in your account; if it runs out mid-cycle, upgrade instantly or wait for the next cycle.
Can I upgrade or downgrade mid-cycle?
Yes — upgrades apply immediately with a prorated difference for the remaining days; downgrades take effect at the start of the next cycle.
What is the refund policy?
If you hit a problem in the first days after purchase that support cannot resolve, submit a refund request via the contact form; it will be reviewed and processed per the Terms of Service.
I have a discount code — where do I enter it?
Enter it at the payment step when buying or renewing a plan and the amount updates before you pay. Each code has its own terms (validity window, eligible plans); if it's refused, the message right there explains why.
Is there a trial?
The free account is always there and plenty for exploring. Beyond it, the Basic plan includes a 7-day trial of the full feature set before paying — one trial per account, ever. The end date shows in your account, after which you purchase the plan to continue.
Is file storage limited?
Each plan has a defined storage cap for uploaded files beside the usage quota. An upload that would exceed the cap is refused on the spot with a clear message. Deleting old files frees space, and upgrading the plan raises the cap.
How does payment actually go through?
Through domestic online payment gateways, with Shetab-network bank cards. Payment confirms immediately, and the receipt and PDF invoice land in your account's billing section.